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Transformation is a matter of attitude

About Dany Gagnon

Dany GagnonDany, who joined Tembec in September 2015 with a mandate to lead the transformation, is building on his success leading change management programs in the automotive, brewing and agri-food industries. He is a mechanical engineer with a specialization in aeronautics and has a certification in process management. His global perspective reflects his experience working in the US, Asia and Europe, as well as Canada.

Temiscaming site, in brief

  • One of the largest forest products manufacturing sites in North America.
  • 800 site employees – 80% unionized under one collective agreement / 20% staff.
  • Three main mills that manufacture different forest products: specialty cellulose, high-yield pulp and coated bleached board (containerboard); and a chemical products facility.

Temiscaming transformation

The objective is to make Temiscaming a highly-competitive world-class operation for the long term. This will enable us to meet customer expectations for quality and reliability, as well as community expectations for sustainability, while ensuring profitability for Rayonier Advanced Materials.

Dany Gagnon
March 22, 2017

Attitude is everything. It shapes our thinking, our actions and our responsibilities at Temiscaming. I believe one small attitude shift could accelerate our transformation of the site:

For everyone at Temiscaming to adopt the attitude of doing things right the first time

Everyone means managers, supervisors and employees. Doing things right the first time starts with proper planning, then focusing on execution: Eliminating distractions and doing the job at hand. This applies to small matters as well as large projects.

I am also a big believer in eliminating any tasks or actions that do not contribute to maximizing production and consistency. Again, this is an attitude, a way of looking at your work. 

Doing things right also calls for us to shift the center of gravity across the site

This means making our first-line supervisors the driving wheel for operations – the center of gravity for the site. Because it is first-line supervisors who make the difference in an efficient, competitive manufacturing operation.

The role of these supervisors is to work closely with our production employees, and provide hands-on direction. This is a big job, because about 80% of our 800 employees at Temiscaming are unionized production workers.

And our managers in turn are responsible for supporting the first-line supervisors.

We have a leadership program for our managers and supervisors at Temiscaming, which is designed to reinforce their leadership skills and to develop their business acumen. It will encourage better decision-making above all.